This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, request a quote, upload photos or videos, contact us, or make a payment.
1. Information We Collect
We may collect personal information including:
- name
- email address
- phone number
- property address or service location
- property type, size, and condition
- preferred service date
- access instructions
- photos or videos submitted for quoting purposes
- service details, add-ons, and special requests
- payment and transaction information
- communications sent through our website, email, phone, or other channels
2. How We Use Your Information
We use your information to:
- respond to inquiries and quote requests
- assess property needs and prepare estimates
- coordinate approved services
- schedule cleaners, contractors, or third-party vendors
- process payments
- confirm access details
- provide service updates
- handle customer support
- improve our website, services, and customer experience
- maintain business, legal, and financial records
3. Photos and Videos
Photos and videos submitted through our quote form are used to help assess the property, understand the scope of work, prepare accurate quotes, and coordinate approved services.
We do not publish property photos, videos, addresses, or identifying details for marketing purposes without permission, unless identifying information has been removed.
4. Payments
Payments may be processed through secure third-party providers such as Stripe, PayPal, WooCommerce, or similar payment platforms.
Ready for Rent does not directly store full credit card numbers on its website.
5. Sharing Information With Service Providers
To deliver approved services, we may share necessary information with cleaners, contractors, vendors, payment processors, hosting providers, email providers, website tools, or other service providers.
This may include contact details, service location, access instructions, job details, and submitted photos or videos.
We share only the information reasonably required to provide or support the requested service.
6. Website Data and Cookies
Our website may use cookies, analytics tools, security tools, spam-prevention tools, and hosting technologies to operate the website, improve performance, protect against misuse, and understand how visitors interact with the site.
You may adjust your browser settings to refuse or remove cookies, but some website features may not function properly.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no online system, website, email, or payment method can be guaranteed to be completely secure.
8. Retention of Information
We retain personal information only for as long as reasonably necessary to provide services, respond to inquiries, complete transactions, resolve disputes, maintain records, comply with legal obligations, and support legitimate business purposes.
9. Your Rights and Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal, contractual, and business record requirements.
You may also contact us to withdraw consent where applicable, although this may limit our ability to provide certain services.
10. Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices, content, or security of third-party websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions about this Privacy Policy or how your information is handled, contact:
Ready for Rent
Email: hello@readyforrent.ca